Question 1

Are you a comparison site or a broker?

Accepted Answer

AssetShield is a licensed commercial property insurance brokerage. Our technology provides pricing transparency similar to a comparison platform, but we arrange and place the cover on your behalf. Every policy is reviewed and formally placed by a licensed commercial property insurance broker who remains accountable for the structure, suitability and ongoing management of your insurance program.

Question 2

How do I know I'm getting a competitive outcome?

Accepted Answer

We provide live pricing visibility across Australia's major commercial property insurers where available. Beyond that, your policy is formally reviewed each year against prevailing market conditions. Our role extends beyond presenting a quote. We ensure your insurance program remains appropriately structured and competitively positioned over time - from pricing, to cover, to claims.

Question 3

What if my property is complex or outside standard insurer appetite?

Accepted Answer

Where live pricing is not available (such as for higher-hazard tenants, unique construction or specialist exposures), we arrange quotes and placement through our specialist underwriting network across Australia and internationally. You remain with AssetShield throughout the entire process.

Question 4

What happens if I need to make a claim?

Accepted Answer

This is where being a specialist makes a difference. You will have a dedicated commercial property insurance broker managing the process on your behalf. We proactively coordinate with the insurer to advocate for a fair and timely resolution.

Question 5

Why do you specialise only in Commercial Property?

Accepted Answer

Rather than knowing "a little about a lot" of businesses, we know a lot about just one – commercial property. By concentrating on this asset class, we are positioned to navigate its unique structural, tenancy, lease and exposure considerations with precision.

Question 6

Do I have to shop around again next year?

Accepted Answer

No. We formally review and test your policy against the market prior to each renewal. If a more suitable structure or competitive alternative is available, we will present it. If the existing placement remains appropriate, we confirm that as well. Your renewal is actively managed, not passively rolled over.

Question 7

How are you paid?

Accepted Answer

We are remunerated by insurers for the policies arranged and placed. This rate is consistent across Australia's major commercial property insurers, supporting impartial advice. Where applicable, any additional broker or administration fees are disclosed transparently prior to placement.

Question 8

What insurers do you work with?

Accepted Answer

We access Australia's major commercial property insurers and specialist underwriting agencies through established market relationships, including our alignment with the Steadfast broker network. Where required, we also arrange placement with national and international underwriting partners.

Question 9

Can you handle multi-property portfolios?

Accepted Answer

Yes. We arrange and manage insurance programs for single-asset owners through to multi-property portfolios across Australia. Where appropriate, we structure placements at a portfolio level to optimise results.

Question 10

Do you provide advice?

Accepted Answer

Yes. AssetShield provides advice on policy structure, insurer selection and coverage suitability. Our recommendations are documented and provided in accordance with our regulatory obligations as a licensed insurance broker.

Question 11

Who is AssetShield best suited for?

Accepted Answer

AssetShield is suited to commercial property owners who value structured market visibility, specialist advice and active renewal management. Where live pricing is available, you will see it instantly. Where specialist underwriting is required, we manage placement directly.

Services	Generalist Broker
Quotes & Pricing	❌ Manual quoting processes and delayed responses	✅ Live, transparent market pricing
Renewals	❌ Policies often renewed with limited market testing	✅ Annual market testing to maintain competitive positioning
Specialisation	❌ Broad insurance focus across multiple classes	✅ Dedicated focus solely on commercial property insurance
Broker Support	❌ Varying experience levels and offshore resourcing models	✅ 100% Australian team of experienced insurance brokers
Claims Management	❌ Reactive claims handling	✅ Proactive claims advocacy and insurer engagement

Commercial Property Insurance Brokers.
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Live Market Pricing

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